Once an order has been placed, it can no longer be canceled as our team begins processing it immediately.

If you notice an issue shortly after ordering, please contact us as soon as possible and we’ll do our best to assist.

As soon as your order ships, you’ll receive a confirmation email with a tracking link.
You can use this link at any time to check the status of your delivery.

Please double-check your shipping details at checkout.

If you realize an error, contact us immediately with the correct address.

While we’ll try to update it in time, we can’t guarantee changes once the order has been processed.

We’re not responsible for orders that can’t be delivered due to incorrect address information.

We accept all major payment methods including Visa, Mastercard, American Express, PayPal, Klarna, Apple Pay, and Google Pay.

Available payment options may vary by country and will be shown at checkout.

For hygiene and safety reasons, opened or used period patches cannot be returned.

If your item arrives damaged or defective, please contact us within 48 hours of delivery with your order number and clear photos. We’ll take care of it as quickly as possible.

Yes. We offer a30-day satisfaction guaranteeon eligible products.
This allows you to try your product with peace of mind.

Full details can be found in our return and guarantee policy.

Our products are designed to be gentle and skin-friendly.

If you have very sensitive skin or specific concerns, we recommend reviewing the ingredient list or consulting with a healthcare professional before use.

Yes. Our products are cruelty-free, and many are made with vegan-friendly materials.

We believe in conscious, responsible care—without animal testing.

Go to the login page and click“Forgot password”.

Enter the email address linked to your account and follow the instructions sent to your inbox to reset your password.

Please contact us within48 hoursof receiving your order.

Include your order number and clear photos of the damaged item so we can review the issue and provide a solution quickly.

If a shipment is refused, a restocking fee may apply and original shipping costs are non-refundable.

Once the returned package has been received and processed, any eligible refund will be issued within 7 business days.

Please note: For refused or uncollected orders outside of USA, refunds are not possible.